Privacy Policy

I. General information

 

The confidentiality of your personal data is one of the main concerns of Consultanta Chimicale, based in Bdul. Metallurgy no. 132, Sector 4, Bucharest, as data operator.

This document has the role of informing you about the processing of your personal data, in the context of using the Consultantachimicale.ro website.

 

II. Categories of personal data processed

 

II.1. If you are a customer of the Site, Consultanta Chimicale will process your personal data, such as name and surname, telephone, e-mail address, billing address, delivery address, data on how you use the Site. ul, for example your behavior / preferences / habits in Chemical Consulting, as well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the site or in any other resulting from the use of the Site.

If, in order to create a user account on the Site, you use your Facebook or Google account, Consultanta Chimicale will process the following public profile data displayed by the respective applications: username, e-mail address.

If you choose to create a user account only before completing the order of a product available on the Site, your e-mail address will be requested based on which an account will be created automatically. If you do not complete the order, the e-mail address and other data provided will not be stored by Consultanta Chimicale, and the account created will be deleted automatically.

II.2. If you are a visitor to the Site, Consultanta Chimicale will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact / questions / complaints section, in the extent to which you contact us in this way.

 

III. Purposes and grounds for processing

 

III.1. If you are a client of the Site, Consultanta Chimicale processes your personal data as follows:

• for the development of the contractual relationship between you and the Chemical Consultancy, respectively for taking over, validating, sending and invoicing the order placed on the Site, informing you about the status of the order, organizing the return of ordered products, etc.

Rationale: The processing of your data for this purpose is based on the contract concluded between you and Chemical Consulting, defined in the Terms and Conditions. The provision of your personal data is necessary for the execution of this contract. The refusal to provide the data may result in the impossibility of carrying out the contractual relations between you and the Chemical Consultancy.

• for fulfilling the legal obligations incumbent on Chemical Consulting in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in archiving matters.

Rationale: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. The refusal to provide the data may have as a consequence the impossibility of the Chemical Consultancy to respect the legal obligations incumbent on it and therefore the impossibility of offering you the services through the Site.

• for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by the Chemical Consultancy, through the Site.

Rationale: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail / sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

• in order to perform various analyzes, reports on the operation of the Site, the creation of profiles of consumption preferences, mainly in order to improve the experience offered on the Site.

Rationale: The processing of your data for this purpose is based on the legitimate interest of Chemical Consulting to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor to the Site, Consultanta Chimicale processes your personal data as follows:

• for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by the Chemical Consultancy, through the Site.

Rationale: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by filling in and checking the appropriate box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail / sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

• to resolve complaints, grievances and to monitor traffic and improve your experience offered on the Site.

Rationale: The processing of your data for this purpose is based on the legitimate interest of Chemical Consultancy to ensure the proper functioning of the Site, as well as to permanently improve the experience of Site visitors, including by resolving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

 

IV. The duration for which we process your data

 

In principle, Consultanta Chimicale will process your personal data as long as it is necessary to achieve the processing purposes mentioned above.

If you are a client, we will process your data for the entire duration of the contractual relations and subsequently according to the legal obligations incumbent on the Chemical Consultancy (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year during which they were drawn up).

If you are a customer and exercise the option to delete the user account, by clicking the Delete Account button in the My Account Information section, Chemical Consulting will interpret this action as your option to unsubscribe from receiving commercial communications through which you will we keep you informed about the products and services offered through the site. In this sense, if you choose to delete your user account, we will no longer send you such emails and / or text messages. However, we would like to inform you that deleting your account will not automatically have the effect of deleting your personal data. If you no longer wish to have your personal data processed or if you wish to have your data deleted, you may exercise the rights detailed in point VII below. If you request the deletion of your account, there is at least one account on that account. active order, the account deletion request will be able to be registered only after the delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of data for marketing purposes, Consultanta Chimicale will stop processing your personal data for this purpose, without affecting the processing carried out by Consultanta Chimicale based on the consent expressed by you before its withdrawal.

 

V. Disclosure of personal data

 

For the purposes of processing, Consultanta Chimicale may disclose your data to partners, third parties or entities that support Consultanta Chimicale in carrying out the activity through the Site (eg courier companies, IT service providers), or to central public authorities. / local, in the following exemplary cases listed:

• for the administration of the Site;

• in situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by the Chemical Consultancy through the Site;

• for maintaining, personalizing and improving the Site and the services performed through it;

• for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;

• for the transmission of commercial marketing communications, under the conditions and limits provided by law;

• when the disclosure of personal data is provided by law, etc.

 

VI. Transfer of personal data

 

The personal data provided to the Chemical Consultancy can be transferred outside Romania, but only to the states of the European Union.

 

VII. The rights you benefit from

 

Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:

• the right to information, respectively the right to receive details regarding the processing activities performed by the Chemical Consultancy, according to those described in this document;

• the right of access to data, respectively the right to obtain confirmation from the Chemical Consultancy regarding the processing of personal data, as well as details regarding the processing activities such as the way in which the data are processed, the purpose for which the processing is done, recipients or categories of data recipients, etc .;

• the right to rectification, respectively the right to obtain the correction, without justified delays, by the Chemical Consultancy of inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.

• the right to delete data, without undue delay, ("right to be forgotten"), if one of the following reasons applies:

 

o they are no longer necessary for the purposes for which they were collected or processed;

o if the consent is withdrawn and there is no other legal basis for processing;

o if the data subject opposes the processing and there are no legitimate reasons to prevail;

o if the personal data have been processed illegally;

o if the personal data must be deleted in order to comply with a legal obligation;

o personal data have been collected in connection with the provision of information society services under Union or national law under the incidence of the operator.

It is possible that, following the request to delete the data, the Chemical Consultancy will anonymize these data (thus depriving them of personal character) and will continue in these conditions the processing for statistical purposes;

• the right to restrict processing to the extent that:

the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;

o the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;

o the operator no longer needs the personal data for the purpose of processing, but the data subject requests them for the ascertainment, exercise or defense of a right in court; or

a data subject has objected to the processing (other than direct marketing), for the period of time in which it is verified whether the legitimate rights of the operator prevail over those of the data subject.

• the right to data portability, respectively (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to have such data transmitted by to Chemical Consulting to another data operator, insofar as the conditions provided by law are met;

• the right to object - in terms of processing activities can be exercised by sending a request as indicated below;

o at any time, for reasons related to the particular situation of the data subject, that the data concerning him be processed on the basis of the legitimate interest of the Chemical Consultancy or on the basis of the public interest, except in cases where the Chemical Consultancy can prove that legitimate and compelling reasons justifying the processing and prevailing over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;

o at any time, free of charge and without any justification, for the data concerning it to be processed for the purpose of direct marketing.

• the right not to be subject to an automatic individual decision, respectively the right not to be the subject of a decision taken only on the basis of automatic processing activities, including the creation of profiles, which produce legal effects concerning the data subject or similarly affect him to a significant extent;

• the right to address the National Authority for the Supervision of Personal Data Processing or the competent courts, to the extent deemed necessary.

For any additional questions regarding the way in which personal data are processed and in order to exercise your rights mentioned above, please contact the email address: adriana@consultantachimicale.ro. This website uses cookies. For more information on how these files are used, please access the following link: cookie policy